Internal use

Ref
CM-6339
Date
September 29, 2026
Prepared by
Marcus Bennett

ONE Campaign Hands Phoenix Ricks a Sprawling CCO Remit

ONE Campaign has named Phoenix Ricks CCO, consolidating PR, digital, creative, partnerships and events under one leader — a remit that tests whether consolidated comms ownership actually reduces handoffs.

Action points

  1. ONE Campaign named Phoenix Ricks CCO on September 18; she took the role September 21
  2. Her remit covers media and public relations, digital communications, creative, strategic partnerships and events
  3. Ricks previously founded Girl Friday and held public affairs roles at SHEIN and PepsiCo
ONE Campaign names Phoenix Ricks CCO - ContentGrip

Brief

Encl. AONE Campaign names Phoenix Ricks CCO - ContentGrip — AI-generated

The ONE Campaign has named Phoenix Ricks chief communications officer, and the interesting part is not the title — it's the remit. Ricks, who takes the role on September 21 following the September 18 announcement, will oversee media and public relations, digital communications, creative, strategic partnerships and events.

That breadth is the useful signal here. ONE is not treating communications as a press office that sits beside the advocacy operation. It is treating communications as an operating layer that connects public affairs, digital distribution, creative output and external partnerships. For comms leaders watching the appointment, the question is not whether the title changed. The question is whether those functions now share clearer decision rights and a common narrative.

What actually changes

The structure puts several functions that drift into separate workflows under a single executive. Media relations moves on one timetable, digital publishing on another, and creative, partnerships and events often carry their own approval chains. Under the new setup, the CCO owns coordinating those disciplines around an advocacy agenda rather than simply managing press coverage.

ONE president and CEO Mark Green framed the hire in terms practitioners will recognize. "Communications is at the heart of effective advocacy," he said, citing Ricks' mix of global perspective, strategy and communications experience. The wording matters because it places communications inside the advocacy model itself — not downstream of policy and campaign decisions already made.

Does this mark an industry-wide shift? No. But it does reflect a practical form of in-house communications consolidation: one senior leader owns more of the surfaces through which an organization explains its priorities, activates supporters and manages external relationships. Whether that creates value depends on whether the broader remit reduces handoffs or just stacks more functions onto one reporting line.

Why Ricks got the call

Ricks most recently founded Girl Friday, a Washington-based global affairs firm focused on geopolitical risk, communications and advocacy strategy. Before that, she held public affairs and government relations roles at SHEIN in the US and PepsiCo across Asia, Africa and the Middle East.

That background fits ONE's specific problem. The organization describes its model as combining data, grassroots activism, political engagement and strategic partnerships to influence decision-makers. A CCO in that environment has to connect policy substance with public narrative, campaign distribution and partner activity. Ricks' blend of corporate public affairs and geopolitical advisory work is a closer fit than a profile built purely around media relations.

The appointment also gives ONE a communications leader whose recent work involved organizations operating across markets with very different political and reputational pressures. For a global advocacy group, that matters. A message that works in Washington may need different framing, spokespeople or partnership choices in other capitals.

What comms teams should watch

Decision rights matter most. When PR, digital, creative, partnerships and events report into one leader, teams need documented answers to basic questions: who can approve a message, who can adapt it for a channel, and which issues require executive escalation. The trigger is any campaign or policy moment involving more than one of those functions. Broader ownership only helps if it removes conflicting approval paths.

Measure coordination by handoffs, not org-chart breadth. A combined remit earns its keep when a press announcement, social rollout, partner activation and event can move from one narrative and one decision process. If each function still runs separate calendars and separate approvals, the CCO title gets broader without making the operation more coherent.

External partners should expect a wider brief. Agencies and specialist vendors working with organizations structured this way may find themselves solving problems that cross earned media, public affairs, digital content and partnerships. Before signing on, the practical question is who owns the integrated brief internally — and whether outside partners are being hired to execute a coordinated strategy or to compensate for coordination that hasn't happened yet.

For vendors, that distinction is the difference between a real integrated assignment and being asked to glue together an internal structure that doesn't yet work.

via storage.ghost.io (Original)

Filed under

  • cco-appointment
  • in-house-communications
  • integrated-communications
  • advocacy
  • organizational-structure
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Marcus Bennett

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Market editor covering regulation, policy and their impact on communications business at Comms Memo.

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